Included by default
Routine support, monitoring review, patching oversight, Microsoft 365 administration, backup checks, documentation updates, and operational cleanup inside the agreed baseline.
Managed IT Services
Managed IT services for growing businesses.
RhubArx gives small businesses senior-led IT ownership without turning everything into a ticket queue. The focus is reliable support, predictable costs, and systems that stay stable, secure, and supportable.
Ongoing ownership
Core systems, identity, endpoints, Microsoft 365, documentation, and standards are kept under active review.
Patching and maintenance
Routine maintenance is handled consistently so the environment does not drift into avoidable risk.
Backup oversight
Backup health is monitored and recovery paths are reviewed so recovery is not a guess during an incident.
Security hygiene
Practical controls are maintained over time: access, patching, endpoint visibility, and account cleanup.
Documentation
Important system details, vendor context, credentials ownership, and recurring procedures are kept understandable.
Scope
Included work stays clear. Larger change work gets scoped separately.
Not included by default
Major migrations, hardware refreshes, new office setups, large security rollouts, and work that needs a timeline, testing plan, or change window.
Prioritized by impact
Issues are handled based on severity, business impact, and risk. The goal is steady ownership, not high-volume ticket churn.
Support experience
When something breaks, the next step should be obvious.
Routine issues are handled inside the managed baseline, while urgent problems are prioritized by business impact. You get direct communication, clear next steps, and follow-through aimed at preventing the same issue from becoming a monthly routine.
Managed IT works well if you want stability and clear ownership. Scope and expectations are set up front, with project work separated when change needs a plan.