Managed IT Support for Growing Businesses
We keep business IT stable, secure, and supportable.
That means fewer repeat issues, less downtime, and clear ownership.
Based in Yardley, PA. Serving the Greater Philadelphia area.
Remote support available for NYC.
About Us
Our Background
RhubArx was founded in November 2021 to provide reliable, practical IT support for growing businesses. The focus is simple: reduce risk, eliminate repeat problems, and keep systems stable as organizations scale.
- Clear ownership and accountable support
- Practical security and stability improvements
- Documentation that reduces repeat issues
- Support that scales with your business
How We Support Your Business
We work as an extension of your team. That includes day-to-day support, infrastructure improvements, security hardening, cloud management, and project work when needed.
What to expect when working with RhubArx
- A baseline review of endpoints, identity, backups, and patching
- Documentation of access and key systems that you own
- Fixing recurring issues and obvious risks first
- Ongoing support with clear expectations and monthly summaries
How We Work
The goal is a stable environment that is easy to support and hard to break.
After-hours support is available for urgent issues only, such as full outages or suspected ransomware.
1. Fix repeat problems first
We focus on root cause so the same issues do not keep coming back.
2. Monitor what matters
We monitor key systems and take action when something trends in the wrong direction.
3. Backups that can be restored
We track backup health and validate recovery paths so you are not guessing during an incident.
4. Consistent security basics
Patching, endpoint visibility, and account hygiene done consistently over time.
What We Help With
Core areas we support for growing businesses. Service pages are being expanded.
Note: We focus on business environments, not consumer or home PC repair.
Managed IT Support
Day-to-day support and ongoing maintenance focused on stability and repeat issue prevention.
Microsoft 365 and Cloud
Tenant management, identity, email, and access improvements as your needs grow.
Projects and Improvements
Upgrades, migrations, cleanup work, and fixes that reduce fragility and improve reliability.
Frequently Asked Questions
Common questions from businesses evaluating managed IT support.
What size businesses do you support?
Most clients are in the 25 to 300 user range.
What is your typical response time during business hours?
Our goal is first response within 4 business hours. Urgent issues are triaged faster.
Do you offer after-hours support?
Yes, for urgent issues only. Examples include a full outage or suspected ransomware.
Do you offer monthly managed support, hourly support, or both?
Both. Some clients prefer month-to-month managed support. Others use us for hourly work or projects.
Do you lock clients into long contracts?
No. Managed support is month-to-month. Scope and expectations are set up front.
Do we keep our documentation and admin access?
Yes. You retain ownership of your documentation and admin credentials.
Where do you provide onsite support?
Onsite support is available within about 20 to 25 miles of Yardley, PA. Remote support is available for NYC and beyond.
How do we start?
Request a consult. We will ask a few questions and recommend next steps based on your goals and constraints.
Request a Consult
Tell us what is going on. We respond within 1 business day.
Coverage
Onsite: Yardley, PA (within ~25 miles)
Remote: Greater Philadelphia and NYC
Call
+1 (609) 474-0950
info@rhubarx.com